Contact us
We'd love to hear from you
Whether you have a question, a bug to report, feedback on your experience, or just want to say something — we read every message.
General enquiries
For anything not covered below: hello@ipse.app
Privacy & data requests
To request access to, export of, or deletion of your data: privacy@ipse.app
We respond to all privacy requests within 30 days in accordance with applicable regulations.
Billing & subscriptions
For questions about charges, refunds, or your Premium subscription: billing@ipse.app
Press & partnerships
For media enquiries, press kit requests, or partnership proposals: press@ipse.app
Bug reports
Found something broken? We appreciate detailed reports at bugs@ipse.app. Please include your device, OS version, and a description of what happened.
Response time
We aim to respond to all messages within 2 business days. For urgent matters, please include "URGENT" in your subject line.